Applicants will only be considered after successful completion and submission of the following:

• Completed application via the UM Careers website
• Updated curriculum vitae or resume

ADDITIONAL INFORMATION

Upon applying for this position, you will be sent an invitation within two business days to complete on online pre-employment assessment. To ensure you receive this invitation, please add "HR-Recruitment@med.umich.edu” as a secure sender to your email contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have already completed the assessment once, you will not be asked to complete it again.)

Join the Pharmacy team at the University of Michigan Health!  Our vision of Michigan Medicine is to create the future of health care through discovery and to become the national leader in health care, health care reform, biomedical innovation and education.  As part of this world-class organization, the Department of Pharmacy Services has high standards for service, education, and research.  Our Department has a rich history of excellence; you have the opportunity to join a world-class team to provide exceptional patient care and advance the Mission of Michigan Medicine.  The successful candidate will lead and coordinate pharmacy technician training efforts within the Department of Pharmacy Services. This individual will also work as a pharmacy technician to ensure and promote the safe and effective preparation, labeling, dispensing, and distribution of medications. 

COMPETITIVE COMPENSATION AND GENEROUS BENEFITS PACKAGE

• Health insurance

• Paid Time Off

• Retirement plan

• Opportunities to earn continuing education credits at in-house education programs and via online programs

For more information about the UM Health Department of Pharmacy Services and to review our Annual report, please visit our website: https://www.medicine.umich.edu/dept/pharmacy

BASIC FUNCTIONS AND RESPONSIBILITIES

This position is responsible for performing activities relating to the training of individuals as relates to the practice of pharmacy as a pharmacy technician. This includes ensuring high standards of care, thorough proper didactic and practical applications, as well as comprehensive knowledge- and skill-based training requirements. The Pharmacy Technician Trainers will be responsible for assessing, planning, coordinating, and evaluating educational programming and services required for all levels of technician and transporter staff to meet role expectations. This is a full-time position, with approximately 50% of time spent on training and related activities, and approximately 50% of time working in a pharmacy technician role.  This position will require the employee to report on-site, with minimal remote work as needed.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Essential:

Pharmacy Technician Trainer will have attained mastery in multiple roles within the pharmacy. This individual will be responsible for coordinating all aspects of didactic and practical training of pharmacy technicians, as well as additional tasks and roles, including (but not limited to):

• Demonstrates ongoing competency in pharmacy technician duties and responsibilities (refer to Pharmacy Technician Associate (102658) and Intermediate (103641) job descriptions)

• Coordination, oversight and implementation of initial area-specific on-boarding and training for new employees

• Coordination and oversight of experiential training for individuals enrolled in the pharmacy technician training program, in collaboration with the Pharmacy Technician Training Supervisor

• Evaluation of on-boarding and training, responding to feedback, and developing plans to address opportunities for improvement

• Coordination, oversight and implementation of employee off-boarding

• Develop, review and maintain training materials, pharmacy standards of care, policies, and procedures, with at least annual review and updates

• Work with content experts and the Education & Professional Development (EPD) Team to provide coordination, oversight, and implementation/delivery of education and training to support:

  • New employee orientation and training

  • New pharmacy programs and services (e.g., clinical services, operational changes)

  • Updates and support of existing pharmacy programs and services

  • Education and training may be delivered by (but not limited to): classes, in-services, formal presentations, continuing education events, and online learnings

• Provide expertise, oversight, and management of competency assessments in coordination with the EPD Team, including:

  • Assist in management of all aspects of the Learning Management System (LMS) (M-Learning)

  • Review, evaluation and update of existing competencies and learnings

  • Assessing needs for new competency assessments and learning

  • Managing compliance/reporting from the LMS

• Conduct audits of staff practices to identify potential needs for education, coaching, and re-training

• Assessment of pharmacy technician and pharmacy intern staff needs for education, skill, and professional development, and developing appropriate training, education, and competency assessment plans to address highest needs, at least annually

• Provide feedback on each new pharmacy technician and pharmacy intern employee and current pharmacy technician and pharmacy intern employee to their respective supervisors, to be included in their new or annual evaluation

• Serve as a resource for hiring managers to support recruiting and hiring

• Participating as an active member of internal work groups/committees  

• Work as a pharmacy technician in their respective areas as needed (up to ~50% of time/effort) 

The exact percentage mix of these duties will vary depending on the patient care/staffing needs of the team and the Department Pharmacy Services.

Additional Requirements:

• Promotes positive communications with entire health care team

• Mentors others via feedback, in-service training, etc.

• Adapts positively to change and helps to lead change process

• Promotes learning experiences for staff

• Participates and/or leads staff meetings and other work groups for problem identification, solving, and planning

• Leads process improvements and supports implementation of changes

• Assures productive use of Pharmacy Technician staff time

RELATED DUTIES

Perform other related duties as assigned.

• Graduation from high school or an equivalent combination of education and experience
• Current licensure, or eligibility for licensure, that meets the State of Michigan Pharmacy Technician licensing requirements set by The State of Michigan Department of Licensing and Regulatory Affairs (LARA) is necessary. This includes:
  • A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire
  • If the successful candidate has or obtains a temporary pharmacy technician license, s/he must successfully obtain a full pharmacy technician license before the temporary license expires
• Minimum of 3 years of relevant experience as a pharmacy technician
• Excellent communication skills, including fluency in writing, reading and speaking English
• Excellent teaching skills
• Proficient computer skills and literacy, including Windows-based and Microsoft Office-based programs
• Proficiency in basic mathematic skills relevant to pharmacy technician responsibilities

• Completion of a pharmacy technician training program
• Experience as a pharmacy technician in a hospital setting
• Experience with training others, especially pharmacy technicians
• Teaching experience

Desired Key Knowledge, Skills, and Attributes

• Strong teaching skills
• Excellent teamwork and collaboration
• Excellent communication skills
• Excellent teaching and/or training skills
• Project management and prioritization skills
• Professionalism
• Commitment and follow-through
• Flexibility and Adaptability

This schedule for this position includes primarily day shifts, but will include some evening shifts, and some weekend coverage, as well as a holiday rotation.

SUPERVISION RECEIVED

General supervision is received from a Pharmacist or Pharmacy Manager designee. Functional supervision is received from the Pharmacy Technician Training Supervisor or another designated official.

SUPERVISION EXERCISED

Functional supervision may be exercised over pharmacy technician student employees and other pharmacy technicians.

PHYSICAL REQUIREMENTS

The employee will be able to perform the assigned duties and responsibilities with or without reasonable accommodations:

• Ability to work in a stationary position for long periods of time

• Traveling long distances within the health system

• Ability to communicate/exchange information

• Fine motor coordination/dexterity necessary for keyboarding, typing and medication compounding

• Positioning self to enable movement of inventory

• Pulling, bending and manual dexterity movements

• Moving of up to 50 pounds

• Understand and follow written and verbal instructions

• Ability to visualize details at close range in order to perform activities such as transcribing and reading from a screen

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.

About University of Michigan - Ann Arbor

A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.

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