The Pharmacy Department at the Dana-Farber Cancer Institute places emphasis on the values of reliability, professionalism, cooperation, teamwork, communication, positivity and inclusiveness. The Pharmacy Technician I, OPD (Outpatient) is responsible for providing support to pharmacy operations under the supervision of a licensed pharmacist.  The Pharmacy Technician I, OPD (Outpatient) will staff in pharmacy locations/areas as required.

This is a per diem position with a 100% on-site requirement located at the Merrimack Valley regional campus (5 Branch St Methuen, MA).  

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Click here to see a video of a "Day in the life of a Pharmacy Technician at Dana-Farber".  

Pharmacy Technician Duties:

1. Practices as a pharmacy technician in accordance with all federal, state, DFCI and Joint Commission policies, regulations and standards.
2. Fills medication orders according to policy, while gaining proficiency with advanced prescriptions.
3. Ensures timely delivery and/or completion of medication orders and/or supplies.
4. Utilizes multiple systems such as EHR (Electronic Health Record, Inventory Management Systems and other systems to complete and document duties. Troubleshoot as necessary. 
5. Maintains the Pharmacy inventory: sorting, stocking, rotation of stock and expiration date checking.
6. Performs and documents quality control steps as required (e.g., barcode scanning, etc.).
7. Performs cleaning of sterile and non-sterile areas of the pharmacy as assigned.
8. Trains other employees as assigned.
9. Communicates and escalates issues or problems.
10. Performs other duties as assigned.

Outpatient Technician Duties:

1. Responds to and manages questions from patients and triaging calls from providers.
2. Manages assigned claims-related adjudication issues with occasional need for assistance.

Minimum Education:  
High School graduate or equivalent.

Minimum Experience:
Prior work?experience?as a pharmacy technician?not required.

License/Certification/Registration:
Massachusetts Board of Pharmacy Registration as a Pharmacy Technician or Massachusetts Board of Pharmacy Registration as a Pharmacy Technician Trainee required.  National Pharmacy Technician Certification (PTCB) must be obtained within 2 years of hire date; or Massachusetts Pharmacy Intern License. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to accurately perform pharmaceutical calculations.
• Ability to utilize pharmacy technology systems.
• Ability to develop proficiency and mastery of compounding of non-sterile products.
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource.
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect.
• Ability to effectively work within a collaborative team-focused environment.
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup.
• Ability to effectively communicate both orally and in writing.
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment).
• Strong attention to detail. 

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.  As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.  Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

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