SCOPE OF POSITION

The Pharmacy Technician Team Manager is responsible for the supervision, management and training activities of the departments Pharmacy Technicians. This includes orientation, training, education, scheduling, hiring and administering performance appraisals, and corrective action and/or progressive discipline.

POSITION SUMMARY

Works under the direction of the James Outpatient Pharmacy Leadership responsible for outpatient pharmacy operations. Has the responsibility for maintaining appropriate staffing levels including coordination of area assignments and technician schedules. Works with OSUMC Human Resources for hiring pharmacy technicians and coordinating the orientation process for all new pharmacy technicians. Develops training materials for new employees and coordinates ongoing education for pharmacy technicians. Organizes and administers pharmacy technician annual performance appraisals. Assists with the application of the technician career ladder and associated required documentation. Ensures documentation of initial and ongoing competencies. Serves as a liaison between pharmacy technicians and pharmacy administration. Works with OSUMC Department of Human Resources regarding matters associated with corrective action or progressive discipline. Assists with the implementation of operational policy changes affecting technical staff. Coordinates quality assurance monitoring and serves on appropriate pharmacy committees. Maintains regulatory compliance in pharmacy areas of oversight.

MINIMUM QUALIFICATIONS

High School graduate or equivalent. Certified Pharmacy Technician. 3 years of relevant experience required. 4-8 years of relevant experience preferred.