JOB SUMMARY: Perform all tasks related to the preparation of prescription medication under the supervision of a pharmacist; maintain drug inventory under the supervision of a pharmacist; accept requests for medication refills from patients and prepare the medication for refill under the supervision of a pharmacist; provide excellent customer service; other duties as assigned.
MAJOR DUTIES AND RESPONSIBILITIES: Workplace Computer and Equipment • Accurately enters prescription drug data into computer
Checking, Examining, and Recording • Checks all labels generated against the original written prescription for accuracy • Orders, receives and monitors drug inventory • Ensures that patients receive all medications upon pick-up • Receives prescriptions from patients and consistently fills out an intake sheet • Performs all outtake procedures as instructed to ensure medications are correct • Signs prescriptions out of pharmacy, receives payment, processes credit payments
Compliance, Policy, and Procedure • Is aware most pharmacy policies and procedures and regularly seeks to adhere to them
Communication • Treats patients and co-workers in a respectful and confidential manner • Courteously and quickly responds to co-workers and patients request for service or back-up. • Consistently interacts with customers and co-workers in a patient, professional manner • Greets patients and co-workers with a professional, friendly greeting over the phone or in person
Integrity • Is aware of patient confidentiality and takes steps to preserve it.
Patient Focus • Appropriately triages patient to triage when unable or meet requests • Accepts refill requests from patients and providers and sends flags if necessary to expedite accessibility
EDUCATION AND/OR EXPERIENCE: • Required: High school Diploma or GED • Desired: Working formal knowledge; equivalent to an Associate's degree (2 years in college) • Required: Current Maryland State Pharmacy Technician Certificate in good standing. • Basic mathematical skills • Attention to detail and sense of urgency • Desired: 1-2 years pharmacy technician experience in retail pharmacy setting • Fluent communication in Spanish language • Retail Pharmacy Experience • Proficiency in Microsoft Office
At Chase Brexton Health Care, we believe everyone deserves great health care... because everyone’s health matters. As a 501(c)(3) non-profit medical center, we provide a range of clinical services from primary medical care and behavioral health services to dental and pharmacy, among others, and welcome more than 40,000 patients annually. And, though we continue to grow in size, our patient-centered approach remains; we work diligently to provide personalized care to each of our patients. We believe in educating and empowering our patients to become active participants in their own care. Complete health care – that is completely about you.
